I’d like to discuss food prices from a different perspective than they tend to get talked about. I find it interesting that a number of farmers commenting on yesterday’s post seem to feel uncomfortable about their pricing, and feel the need to justify the prices they charge customers in terms of the cost of feed, labor, insurance, taxes, etc., etc.

 

Unfortunately, most consumers don’t care about a farmer’s expenses (any more than they care about an automobile manufacturer’s expenses or a toy store’s expenses). What they care most about is getting the best value for their money. And the best value doesn’t necessarily equal the lowest price.

 

The farmer selling the $7-a-pound duck was showing some signs of understanding the value concept by emphasizing that the ducks were raised on organic feed, were a special breed with less fat than others, and were locally produced. For me, those are important benefits—attributes I know I likely wouldn’t find even at Whole Foods, and thus a good value.

 

The person who reacted by saying $7 was too much wasn’t necessarily saying she couldn’t afford the duck, but rather that $7 wasn’t a good value to her. Presumably, milk at $9 a gallon is okay. (I’m presuming she has spent that at least occasionally, because that is what the dairy sponsoring the listserve charges.) Maybe she needed to personally visit the duck-raising facilities, like she visits the dairy. Or feel that duck fat is good for you. Or understand that duck carcass can be made into soup (and receive a recipe along with the duck).

 

Where I’m going with this is to suggest that owners of sustainable farms who sell directly to consumers think about pricing in terms of benefits to the buyer (especially versus the competition, which is generally grocery stores). I can think of a bunch of attributes right off the bat whereby products sold directly excel: freshness, nutrition, taste, and safety.

 

Then there are other factors, even including scarcity. The fact that the duck farmer is likely the only one raising organic duck in the Boston area can be turned into a benefit. If it’s as tasty and satisfying as I suspect it is, I should feel good that I was one of the lucky ones who got to eat that duck.

 

If I was willing to travel 120 miles north of Boston, into Vermont, possibly I could find half a dozen producers of organic duck, and therefore not be surprised to pay perhaps $3.50 a pound. In fact, I do pay $2 a dozen for New Hampshire eggs, the same quality that costs me $4.50 near Boston, and $5 for milk that costs me $9 near Boston. It all gets into supply vs demand as well as demographics (what the local population values), but it also gets into the challenge of justifying price via benefits. The more competitors you have, the more challenging it is.

 

Now, if the Boston-area farmer was charging $10 a pound for her duck the next week because she felt she could get away with a higher price, I might very well feel she was ripping me off, and decide that that outweighed all the other benefits, and not buy from her again. If enough others felt the same way, this farmer might lose many customers, even if her product remained top notch.

 

Part of my point here is that farmers need to articulate their particular benefits to their prospective buyers. This is to reassure people they received good value.

 

But also, especially in this food arena, farmers need to educate buyers. Whole Foods has done a wonderful job of making consumers feel good about paying high prices for their food, via skillful use of education.

 

Often farmers take for granted processes that are highly valued by consumers. For example, raw milk producers typically cool their milk right after it’s milked, and meticulously clean their milking and bottling equipment to keep bacteria counts down.

 

Well, there’s nothing wrong with explaining—via a flyer, brochure, or internet newsletter—how the cooling process works and letting consumers know that the equipment is disassembled for cleaning once a week. It’s all reassurance to most that the milk will be free of pathogens…and thus a benefit. Then, you’re not just selling milk, you’re also selling insurance. (Yeah, I’m paying $9 a gallon, but it’s worth it to me to both get such a nutritious product and also feel really good about how safe it is.)

 

In this vein, I have to disagree with a few comments, like Dave Milano’s lament, “No matter how good a naturally-raised chicken or duck looks in comparison to today’s industrial foods, it is still what it is: a basic food.” My reaction: Shhh. The market has been so polluted with processed and unhealthy foods that “basic food” is now a premium product. That helps perfectly position many small farms to, finally, be in the right place at the right time. There’s nothing wrong with building your business based on the marketplace coming to value what you produce because your competitors have screwed up.

 

To the extent consumers feel good, and healthy, about their purchases, they’ll educate others and, as milkfarmer notes, "the revolution" will grow.  

***

If you’re in the business of growing vegetables, and figured all the government harassment and interference is focused on  farms with animals, I have some potentially bad news.  The Cornucopia Institute reports that the U.S. Department of Agriculture is considering rules supposedly designed to reduce risks from pathogens, by restricting certain organic growing techniques.

 

This from a recent Cornucopia release: "The rules would likely mirror those that are already in place in California, where farmers have been asked to take extreme measures with little or no scientific justification. While the rules themselves do not directly eliminate biodiversity on farms, they discourage wildlife and vegetation. As a result, some large produce buyers, such as processors, supermarkets and fast food chains, are using those rules as a precedent to come up with their own standards–often extreme measures without scientific backup."  

 

"For example, farmers have been told to destroy hedgerows and other non-crop vegetation around farms that provide important habitat for beneficial wildlife, and to erect fences around their fields, which negatively impacts widlife corridors. Such measures have not been shown to eliminate or reduce the likelihood of E.coli contamination."  

 

Still more reasons to sell direct. And more evidence that the germ police remain out in force.