There’s a kindly older gentleman, Bill, who often bags my groceries at the Whole Foods in Newton, MA, where I usually shop. For a number of years, we used to banter about the company and its stock. “This is a great company,” he would say. “They treat us well. I just keep buying the stock.”
Three years ago, when it looked like there might be a recession, I asked Bill, “Are you worried Whole Foods stock might have trouble during a recession?”
“Oh no,” Bill said. “People want the quality we have. They’ll shop here regardless of whether there’s a recession. I think the stock will be fine.” And he was right, the stock kept climbing, almost like an Internet stock during the late 1990s.
Over the last year, I’ve confined our conversation to the weather and how busy the store is or isn’t, since I know the stock isn’t something Bill will probably want to talk much about. It’s gone from a high of 80 about 18 months ago down to about 39 currently. And it could go down a lot further.
The reason I bring all this up is because of the unfolding fiasco around Whole Foods’ CEO, John Mackey. It turns out he spent eight years touting Whole Foods stock on a Yahoo stock site, using a pseudonym. In doing so, he terribly let down Bill, and many other people associated with Whole Foods.
Thursday’s Wall Street Journal detailed his questionable behavior (“bizarre” is the way a former Securities and Exchange Commission official describes it). I would add few other adjectives as well: sneaky, hypocritical, inappropriate, and obsessive. Yesterday, we learned that the SEC is investigating whether Mackey’s behavior violates securities regulations, possibly based on his use of insider information to promote the stock.
(Believe me, it takes a lot more potential wrongdoing to get the SEC to investigate a major corporation than it does to get state and federal regulators to investigate a small farm.)
The revelation does help clarify an encounter I had with Mackey a few months back, when I requested comment from Whole Foods about possible contamination of its food, in connection the pet food poisoning scandal. The response I received was this: “Due to an article that was written by Business Week magazine in the recent past, our company leadership will no longer allow any information or interviews to Business Week or businessweek.com.” I was told by an apologetic Whole Foods public relations person that “our company leadership” referred to a direct order from Mackey.
I still don’t know which article Mackey was referring to, but I think it’s now clear it was some article Mackey felt hurt the Whole Foods’ stock price. The stock price clearly took precedence over many things in Mackey’s life, including informing and reassuring customers about an emerging food contamination issue.
In my view, Mackey has terribly damaged Whole Foods’ image as a guardian of the food chain. Image, and the trust resulting from that image, is a big part of Whole Foods’ connection with its customers, and with the company’s success over the years.
The revelation that he was spending substantial portions of his time, and energy, touting the company’s stock, makes him just another corporate executive. Actually, worse than most corporate executives. I’ve met many, and while they obviously care about their stock prices, few would let some irritation about that matter keep them from speaking with a major publication, nor would they become so distracted by the company’s stock price that they would spend precious time on Internet chat boards with all the hucksters and promoters who hang out at those places.
Trust is what is driving the current trend by increasing numbers of consumers to purchase food directly from local farmers. Or maybe I should say a lack of trust in the conventional food system.
Trust is what is pushing more consumers to go directly to local dairies for raw milk. The assault on trust is what makes the campaign against raw milk producers in New York and Pennsylvania so sinister. The regulators hope that if they can call into question the quality of small dairies producing raw milk, they can undermine growing consumer trust in raw milk. Fortunately, many consumers are becoming sophisticated enough in their marketplace appraisals to see the real intent of the games being played; Dawn Sharts reports she’s actually getting inquiries about purchasing raw milk from consumers who have seen the state’s press release accusing her of producing tainted milk.
Back to Mackey, though: If I were him, I’d think about trying to sell WFMI short.
Philosophically and politically, THE important question is this: Who gets the power? Big, centralized systems have far more power over us than we can ever hope to control. Whether originating in government, business, or one of our infamous government/business hybrids, big systems are the definition of concentrated power. Of course, if we cannot control them, we must, as David alludes, trust them. Sure thing.
I believe that the founding fathers, struggling as they did to escape monarchic oppression, understood that concentrated power is the single greatest threat to true freedom. The constitution was designed to control that devil by carefully delineating the limits of power, and installing multiple, overlapping checks. It was and is a glorious political sentiment–but has been all but obliterated in modern America.
These days we accept the existence of big systems as a given. By doing so, we tacitly accept their rightness as well. We content ourselves with the hamster-wheel commotion of noting and chasing down one system-induced injustice after another. Today its Whole Foods; tomorrow it will be Monsanto, then the USDA, then the IRS, and on and on and on.
This problem can only be fixed at its foundation. We must turn our attention to American constitutional principles, and devolve our systems, now.
From the hours and hours I read each week online, there seems to be SO many people fed up with the status quo (myself included), but I don’t get the sense from anyone that they feel there is a solution. Something real. Something understandable and believable. A plan they can put their heart and soul into with the belief that there will be a meaningful result. A result that will have the world make sense. I don’t feel that the disillusioned population is willing to even try to fix things if they deem that their efforts will be in vain. Think anyone’s got a plan?
Sure, there’s a way out. There always is! But it’s all about politics, and our good host Mr. Gumpert has a health blog going here that (properly, in my view!) ventures only so far into the political realm.
So… register your email with The Complete Patient, and I’ll send a response direct to you.
Thanks
Dave
Hope this is what you meant (re: the email address).
Roan
I sent you a response through the website. Let me know if there was a problem getting it.
Dave